Gildan Heavy Cotton Long Sleeve T-Shirt Oxford Gray

I’m a Return and Refund policy. I’m a great place to let your customers know what to do in case they are dissatisfied with their purchase. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.

Ground Shipping Policy

1. Overview

Our Ground Shipping Policy outlines the processing times, shipping methods, delivery expectations, and related terms for all orders shipped using our standard ground service. By placing an order with us, you agree to the terms below.

2. Processing Times

• Orders are typically processed within 1–2 business days (Monday–Friday, excluding holidays).
• Orders placed after 2:00 PM local time will begin processing the next business day.
• High-volume periods (such as holidays or promotions) may extend processing times.

3. Shipping Method

• All standard shipments are sent via Ground Shipping using major carriers (e.g., UPS, FedEx, USPS, or Canada Post, depending on destination).
• Ground shipping is the default option at checkout unless another service is selected.

4. Estimated Delivery

• TimeDelivery times vary based on destination:Local & Regional: 1–3 business days
• National: 3–7 business days
• Remote or Northern Areas: 7–14 business days
• Please note:These are estimates and not guaranteed delivery dates.
• Weather, carrier delays, or unforeseen events may affect delivery times.

5. Shipping Rates

• Ground shipping rates are calculated at checkout based on destination, package weight, and dimensions.
• Free ground shipping may be offered for orders above a certain amount when applicable.

6. Tracking Information

• Once your order ships, you will receive a confirmation email with a tracking number.
• Tracking updates may take up to 24 hours to appear in the carrier’s system.

7. Shipping Restrictions

Ground shipping may not be available for:

• P.O. Boxes
• APO/FPO addresses
• Specific regions based on carrier limitations

If an order cannot be shipped via ground, we will contact you directly to arrange alternatives.

8. Lost or Delayed Packages

• If a package is delayed, please allow up to 10 business days from the expected delivery date before requesting assistance.
• For lost shipments, contact our support team and we will work with the carrier to investigate and resolve the issue.

9. Damaged Shipments

If your order arrives damaged:

• Take photos of the packaging and product.
• Contact us within 48 hours of delivery.

We will assist with a replacement or refund depending on the situation.

10. Incorrect Shipping Information

• Customers are responsible for providing accurate shipping details.
• We are not responsible for delays or lost packages due to incorrect addresses.
• If a package is returned to us due to an incorrect address, reshipping fees will apply.

11. International Ground Shipping

If ground shipping is available across borders (e.g., US–Canada), customers are responsible for:

• Duties
• Taxes
• Customs fees

Delivery times may vary significantly depending on customs processing.

12. Contact

For questions or help with your shipment, contact our support team at:

stnicktreefarm@gmail.com